Privacy Policy
PRIVACY POLICY
This Privacy Policy applies to personal data collected, processed, and stored when you use the website [] (hereinafter referred to as the "Site").
In the context of this Privacy Policy, the term "personal data" refers to all information that, alone or in combination with other information, allows the identification of an identified natural person, such as name, email address, telephone number, or IP address.
[Xerna] is committed to processing your personal data in accordance with applicable laws and regulations, including Law No. 78-17 of January 6, 1978, as amended by the law of June 20, 2018, and the European General Data Protection Regulation No. 2016/679 (hereinafter referred to as the « GDPR").
ARTICLE 1 - DATA CONTROLLER
The data controller for the personal data collected concerning you when you use the Site is [Xerna] a simplified joint stock company with a capital of [Insert] €, registered with the Commercial and Companies Registry of [Insert] under number [Insert], whose registered office is located at [Insert complete address] (France) (hereinafter "[ Xerna]" or « we").
Personal Data Collected by [Xerna]
[Company name] collects and processes the following personal data concerning you:
Data You Provide to [Xerna]
These are the personal data you provide to [Xerna] when you create a customer account on the Site, when you place orders on the Site, or when you contact us. These data include your name, first name, postal address, billing address, email address, customer account password, and telephone number.
Unless otherwise stated, the information requested in the collection forms available on the Site (such as the customer account creation form) is mandatory. If you do not provide this information, you will not be able to validate the corresponding form. You are solely responsible for the accuracy of the data you provide to [Xerna].
If you make a purchase via the Site, we do not collect or retain payment card data. This data is collected directly by our payment service provider and is therefore subject to the privacy policy of this provider.
ARTICLE 2 - DATA RELATED TO YOUR BROWSING ON THE SITE
[Xerna] collects information each time you visit the Site, including the IP address used to connect your computer to the Internet, your login information, the type and version of the browser, and the time zone setting.
Furthermore, [Xerna] and its partners collect information about how you use the Site, through cookies or any other similar technology, as indicated in Article 7 below.
ARTICLE 3 - USE OF YOUR PERSONAL DATA
[Company name] collects and processes your personal data for the purposes described in the table below.
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Nature of Data Processing
Management of your customer account (account creation, modification, and deletion)
Management of our commercial relationships (tracking and sending orders, handling requests for product returns/exchanges)
Management of your contact requests
Sending of email invitations to complete orders
Sending of the newsletter
Management of your requests to exercise rights regarding personal data (as described in Article 8 below)
Management of pre-litigation and litigation
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Justification of Data Processing
The management of your customer account is necessary for the performance of your customer contract, in accordance with our general terms and conditions of sale.
The management of our commercial relationships is necessary for the performance of your customer contract, in accordance with our general terms and conditions of sale.
The management of your contact requests is based on the legitimate interest of [Xerna] to respond to contact requests.
Sending invitations to complete your order is based on the legitimate interest of [Xerna] to allow you to finalize your order.
Your subscription to [Xerna]'s newsletter is based on your consent.
The management of your requests to exercise rights is based on [Xerna]'s legal obligation to respond to requests to exercise rights from individuals whose personal data [Xerna processes.
The management of your contact requests is based on [Xerna]'s legitimate interest to assert its rights in the context of pre-litigation or litigation.
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